Privacy Policy

Effective Date: July 10, 2026

This Privacy Policy explains how Win Care Facility collects, uses, stores, and protects the personal information you provide while using our website and home healthcare services.

1. Information We Collect

We may collect:

• Name
• Phone Number
• Email Address
• Residential Address
• Patient Care Requirements
• Medical Information voluntarily provided
• Communication history

2. How We Use Your Information

Your information may be used to:

• Provide home healthcare services.
• Assign suitable caregivers or nurses.
• Respond to inquiries.
• Process appointments.
• Improve customer support.
• Comply with applicable laws.

3. Information Sharing

We do not sell or rent your personal information. Information may only be shared with authorized staff, healthcare professionals involved in your care, or when required by law.

4. Data Security

We use appropriate administrative and technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.

6. Google Ads & Analytics

We may use Google Ads, Google Analytics, and similar services to understand website performance and improve our services. These services may collect anonymous usage information according to their own privacy policies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Your Rights

You may request to:

• Access your information.
• Correct inaccurate information.
• Delete your personal information where applicable.
• Withdraw consent where legally permitted.

9. Children's Privacy

Our services are not intended for children without parental or guardian involvement.

10. Changes to this Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact us.